The spring on our garage door broke on Sunday and Ken was able to come out the next day and fix it. Another service company I called wouldn’t have been able to make it out for a whole week. He was running behind because of a previous job earlier in the day, but he was communicative about the delay. It wasn’t a big deal to us, but he still gave us an extra discount for being late. I told him he didn’t have to do that, but he insisted because he prides himself on great service. And that, to me, is great service. He and Parker replaced both springs, aligned and lubed everything and were done in less than an hour. I definitely recommend these guys. Thanks again!
Ken was quick to respond and incredibly helpful. They installed my door less than a year ago, expertly, quickly and overall represent the best that a small business can be. Recent call related to motor of opener- not their product yet support was excellant and helpful. Would recommend 100%. Nice guys.